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The Wedding Accessory Superstore

Services:

Dress & Attire, Invitations

You get your Wedding Gown... and we'll get the rest
Phone: 602-971-3100 
21043 North Cave Creek Road A-8, Phoenix, AZ 85024
 
Overall Rating
4.2 out of 5.0
Quality of Service:
4.2/5.0
Responsiveness:
4.1/5.0
Professionalism:
4.2/5.0
Value for Cost:
4.2/5.0
Flexibility:
4.2/5.0
 
81 Total Reviews
 
brina620
Wedding: 5/19/12
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Everyone in the store was extremely helpful and friendly. They went out of their way to help me receive the items I was looking for at a great price. Would recommend them to anyone looking for a wonderful shopping experience.
daisylady99
Wedding: 3/10/12
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Since I am a 'mature' bride and this is my second (and last) wedding, I didn't want a typical long white bridal gown with veil, etc. I had something in mind that would be tea length and grey. The staff at The Wedding Accessory Superstore were very helpful in finding me exactly what I needed. Originally I was leaning toward a dress, when one of the sales staff brought out something different and convinced me to try it on. The dress was actually strapless (which I didn't want) and I didn't think the style would suit me, but I tried it on and she was absolutely right! The dress was a shimmery silver and I ordered extra material (which I didn't even know was possible) to have short shrug made to match and the effect was stunning. And to make things even better it was on sale! We also bought the dresses for my sister (MOH) and my mother and theirs were beautiful as well. Turned out that mine was actually the least expensive of all three. When my son gets married, we are all going back to WAS for our dresses!
evelyn
Wedding: 2/18/12
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
KIM IS THE STORE MANAGER THERE AND WHEN I WALKED IN AND SHOWERD HER WHAT I WAS LOOKING FOR SHE PULLED OUT HER BOOK AND SHOWED THEM TO ME AND WE ORDERD THEM RIGHT THAN AND THEY CAME BACK IN A WEEK
mrslauraberger
Wedding: 12/31/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
THE BEST EXPERIENCE I'VE EVER HAD! I came here to purchase a formal for a New Year's Eve gala, and wished I had come here for my own wedding! I had considered going to another popular store in downtown Phoenix, but since this one was closer decided to start here - am I ever glad I did! Not only is the dress selection supurb, but their prices cannot be beat, and the service is OUTSTANDING. They took time to really understand what I was looking for in order to help out in my search - they even shared some fudge that an employee had brought in :-) Their alterations person was incredible - she also took time to understand my vision for my gown, and even added some finishing touches that really made it "me". I would send anyone I've ever met to this place - they truly understand what great service is!!!
Holly Fischer
Wedding: 11/5/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
This is the best place for all your wedding needs. We got almost all of our wedding needs here. They have great prices and accessories. We even found the bridesmaid and mother of the bride dress there. The owner Kim is great!
ashcoson
Wedding: 10/29/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
The wedding accessory store was wonderful to work with! Kim was a huge help with the invitations, napkins, out of town bags, and gave great advice. Vicki got all my bridesmaids set up with dresses at a great price. I had some bridesmaids in Chicago and they had no problem receiving their dresses and ordering the correct size. We also got our tux's through them which turned out great!! They have the best prices and are very professional! I strongly recommend them.
beth
Wedding: 10/29/11
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
4.5/5.0
Value for Cost:
4.5/5.0
Flexibility:
5.0/5.0
We couldn't have planned the perfect wedding without the help of these ladies. Their selection of bridesmaid dresses was the best and most of the girls were out of town so ordering online was not only the best value, but simple. They also had the best and affordable selection of Mother of the Bride dresses. Vicki was so helpful in making a decision and ordering the correct size to arrive on time. Kim was awesome in helping select the invitations and understanding what we were looking for. She spent many hours with us in designing the perfect invitation. When some of our envelopes arrived with incorrect addresses, she was on top of having them corrected and sent overnite to us. Kim was also so helpful in selecting placecards, menu cards, programs and favors. Shelly could not have been nicer in helping select the perfect tuxedos. She even ordered in samples for the groom to get a better idea of what he liked. The other sales professionals were so patient when it came time to selecting the perfect dress for our 3 flower girls. We also bought earrings and hair accessories online at great prices. THIS IS DEFINITELY THE ONE STOP WEDDING STORE.. We highly recommend them.....
smpq
Wedding: 10/12/11
0.0 out of 5.0
Quality of Service:
0.0/5.0
Responsiveness:
0.0/5.0
Professionalism:
0.0/5.0
Value for Cost:
0.0/5.0
Flexibility:
0.0/5.0
We ordered our bridesmaid dresses in June, we were told to order on line to save money and add a size to the dresses to make sure they fit since they run small. It has been four months and still no dresses, the wedding is in 3 weeks. The associates at the store have never called once to follow up and we have to call everyday asking where the dresses are. They are very rude and unprofessional. we ordered 7 dresses. I pray and hope thay are here on time for alterations and the WEDDING for that matter. This place is a joke the owner is rude and unprofessional. They are disorganized and I would not reccomend them to anyone. I wil follow up once I recieve the dresses and give you all an update. I wish I would have read the reviews on this store prior to wasting my time and stressing out. DO NOT SHOP HERE.. you will regret it
Erin
Wedding: 9/10/11
2.3 out of 5.0
Quality of Service:
3.0/5.0
Responsiveness:
3.0/5.0
Professionalism:
1.5/5.0
Value for Cost:
3.0/5.0
Flexibility:
1.0/5.0
This store has a ton of stuff for weddings. However, they messed up my shoe order three times, messed up my press and prep order twice and had a lack of organization all around.
Pat
Wedding: 7/23/11
4.6 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
4.5/5.0
Value for Cost:
5.0/5.0
Flexibility:
4.5/5.0
I ordered my dress April 15, 2011, came in on July 26th, so make sure you order in plenty of time, not the fault of this store. I called a lot and sometimes would have to call again even though the girls would tell me they would call me back. Told Shelly and she said that shouldn't happen, she was awesome, even when I started to panic, she was very calm. Jeanette, my seamstress, was awesome, she was given 1 day to alter my dress (Shelly promised, it was a surprise to Jeanette) and she did such a beautiful job. I cried. It is a MOG dress. Also, I did not origianlly have an appointment and it was a Saturday and they were very helpful.
ElizabethArmijo
Wedding: 6/11/11
4.7 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
4.5/5.0
Wedding Accessory Superstore was amazing!! We ordered our invitations from here, and they were prompt and communicated great with us on writing up the invitations in the way that represented us best. We also bought the bridesmaid dresses, the flower girl dress, junior attendent's dress and garter from here. The dresses were absolutely beautiful as well as my garter and turned out more beautiful than expected. They were a little late delivering the dresses so make sure ordering them quickly but quality, customer service, and price were well worth it!
Jessica and Adam
Wedding: 5/28/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I had the hardest time finding a place to get my wedding invitations. Everything I would find would require me buying them on-line, which i did not want to do. I got my Save The Dates on-line but I wanted to be able to see my wedding invitations in person. I happened to cross the Wedding Accessory Superstore website and saw they did invites, so I decided to stop in and check them out. I AM GLAD I DID!! The store was amazing and so helpful. Kim was there when we first went and she was a tremendous help in picking out our invites. There are so many to choose from but she takes your vision and finds the perfect invite for you. We loved Kim and the ladies there so much we continued our business with them. We got our programs, menu's, my MOB dress there and so much more I can't list them all. Everyone who works there is so helpful and always friendly. I have recommended the Wedding Accessory Superstore to other brides and I will continue to do so!!
kelliep
Wedding: 3/19/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We purchased my shoes from the WAS, as well as the MOB dress, and flower girl dress. The staff was very helpful and friendly, and the dresses were beautiful. My shoes were AMAZING, and this was the only vendor that was able to get them in the time frame that I needed them. Literally arrived two days before the wedding!
azsunshine
Wedding: 3/12/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
This place truly is the one stop shop! I am so glad we found The WAS, I can't even imagine how long it would have taken to go to different stores for each of the things we got there. We live about 40 miles away from The WAS and STILL found it worth it to do all of our business through them - we knew they would have what we wanted (or help us order it if not), we knew the people would always be nice, helpful and personable, and we knew that the prices would always be 10-20% less than we would find anywhere else (even online!). Kim, the owner, knew us by name by the time the wedding came and was so helpful in the entire process. Though I bought my dress elsewhere (they don't sell wedding dresses, but they do sell BM, MOB, etc.), I chose to get it altered here because I they had such fair rates. The alterations lady, Mihaela, was AMAZING and changed a matronly lace half jacket into a modern bolero jacket that was exactly what I wanted. She added accessories on my train to match my theme and was just so pleasant to work with. All of my bridesmaids ordered their dresses through The WAS and they were at least $50 cheaper than they would have been through the store I bought my dress from (which was the designer!). I recommend The WAS to all of my newly engaged friends because they were just so great. Now that all is said and done, here is what I got from The WAS: petticoat, mother's dress, grandma's dress, 2 BM and 1 MOH dress, groom and groomsmen tuxes, dad's tux, toasting flutes, programs, thank you notes, moms shoes, custom veil, my jewelry, bridesmaids/MOH jewelry, tiara, hair pins, garter, alterations, rehearsal dinner dress. The selection can't be beat ... nowhere else in the valley could I have found exactly what I wanted from all of these items! Thank you WAS!!!!!
Heather
Wedding: 2/12/11
0.0 out of 5.0
Quality of Service:
0.0/5.0
Responsiveness:
0.0/5.0
Professionalism:
0.0/5.0
Value for Cost:
0.0/5.0
Flexibility:
0.0/5.0
Terrible customer service! They ordered the wrong dress and to cover it up, they cut the tags out so I wouldn't notice. While I was in the store, they lied and said they checked all the sizes and everything I ordered was present. When I got home, not only were the dresses the wrong sizes and not what I ordered, but the tags were cut out of 2 of the dresses. I called the owner Kim twice to talk to her about it, and she never called me back.
Jenna
Wedding: 12/11/10
1.8 out of 5.0
Quality of Service:
1.0/5.0
Responsiveness:
1.0/5.0
Professionalism:
1.0/5.0
Value for Cost:
3.0/5.0
Flexibility:
3.0/5.0
Not the best experiece every time i went in there. I was in there a lot but only because it was a convenient 1 stop shop. But without fail, everytime we walked in, we were never greeted, rarely helped unless we hunted someone down and when it came time to order our invitations, we made an appointment to speak with someone (she was apparently THE person to talk to about invitations). My husband and I were sitting there for 20 minutes past out appointment time first of all, then when she Finally came out, she just stood there and asked us what we needed.... she never sat down, introduced herself or shook my hand - I was ready to walk out the door at that moment. Then i reminded her we had an appointment and would like to order our invitations and she still never sat down. We had the list of fonts, colors everything already picked out, but she would not sit down!! we got an emergency phone call and had to leave and i told my mom i did not want to work with her. My mom ended up having a chat with her and I never spoke to her again. She was just very unfriendly, unprofessional and it made me worry whether or not my invitations would get done! it was too sketchy for me...made me uncomfortable
srhbluerain
Wedding: 11/5/10
4.0 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
4.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
3.5/5.0
Flexibility:
4.0/5.0
I loved my invitations! I bought my save the dates online at weddingpaperdivas.com but I wanted a more personal experience for my invitations. The variety here is endless and working with Kim was a pleasure. I purchased invitations, programs, menus, and cocktail napkins from the Superstore. I loved them all. I put a lot of work into the wording and details but it was worth it because they all came out beautiful. I spent a lot of money on the details and had all of my outer and inner envelopes professionally labelled and addressed, but it was worth it because it saved me the stress and time!
MrsSanders2b and Taken4Ever
Wedding: 10/14/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
They have so many books of invites to look through you could spend days just going through them. You get to see the invites and the ones we choose have seveal options and you can mix and match any colors you wanted. We had several colors in our wedding so it was nice to coordinate the invites with all our colors.
Cassandra
Wedding: 10/2/10
3.0 out of 5.0
Quality of Service:
3.0/5.0
Responsiveness:
2.0/5.0
Professionalism:
2.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
4.0/5.0
My bridesmaid dresses came out good especially for the cost. However, my bridesmaids didn't like the service of this company. They said the staff was unfriendly and unorganized.
CutieNicole104
Wedding: 10/1/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
The Wedding Superstore is really a one-stop-shop for your wedding. Both of the moms, our officiant and my bridesmaid bought their dresses here and we rented our tuxes as well. Although we recieved the wrong tuxes, they helped fix the problem and we ended up being happy. The ladies are very friendly and I'd suggest them to anyone.
 
 
Find The Wedding Accessory Superstore reviews from newlyweds in Phoenix that used The Wedding Accessory Superstore for Dress & Attire services.