The Wedding Accessory Superstore

THE BEST EXPERIENCE I'VE EVER HAD! I came here to purchase a formal for a New Year's Eve gala, and wished I had come here for my own wedding! I had considered going to another popular store in downtown Phoenix, but since this one was closer decided to start here - am I ever glad I did! Not only is the dress selection supurb, but their prices cannot be beat, and the service is OUTSTANDING. They took time to really understand what I was looking for in order to help out in my search - they even shared some fudge that an employee had brought in :-) Their alterations person was incredible - she also took time to understand my vision for my gown, and even added some finishing touches that really made it "me". I would send anyone I've ever met to this place - they truly understand what great service is!!!

This is the best place for all your wedding needs. We got almost all of our wedding needs here. They have great prices and accessories. We even found the bridesmaid and mother of the bride dress there. The owner Kim is great!

We couldn't have planned the perfect wedding without the help of these ladies. Their selection of bridesmaid dresses was the best and most of the girls were out of town so ordering online was not only the best value, but simple. They also had the best and affordable selection of Mother of the Bride dresses. Vicki was so helpful in making a decision and ordering the correct size to arrive on time. Kim was awesome in helping select the invitations and understanding what we were looking for. She spent many hours with us in designing the perfect invitation. When some of our envelopes arrived with incorrect addresses, she was on top of having them corrected and sent overnite to us. Kim was also so helpful in selecting placecards, menu cards, programs and favors. Shelly could not have been nicer in helping select the perfect tuxedos. She even ordered in samples for the groom to get a better idea of what he liked. The other sales professionals were so patient when it came time to selecting the perfect dress for our 3 flower girls. We also bought earrings and hair accessories online at great prices. THIS IS DEFINITELY THE ONE STOP WEDDING STORE.. We highly recommend them.....

We ordered our bridesmaid dresses in June, we were told to order on line to save money and add a size to the dresses to make sure they fit since they run small.It has been four months and still no dresses, the wedding is in 3 weeks. The associates at the store have never called once to follow up and we have to call everyday asking where the dresses are. They are very rude and unprofessional. we ordered 7 dresses. I pray and hope thay are here on time for alterations and the WEDDING for that matter.This place is a joke the owner is rude and unprofessional. They are disorganized and I would not reccomend them to anyone.I wil follow up once I recieve the dresses and give you all an update.I wish I would have read the reviews on this store prior to wasting my time and stressing out. DO NOT SHOP HERE.. you will regret it

This store has a ton of stuff for weddings. However, they messed up my shoe order three times, messed up my press and prep order twice and had a lack of organization all around.

I ordered my dress April 15, 2011, came in on July 26th, so make sure you order in plenty of time, not the fault of this store. I called a lot and sometimes would have to call again even though the girls would tell me they would call me back. Told Shelly and she said that shouldn't happen, she was awesome, even when I started to panic, she was very calm. Jeanette, my seamstress, was awesome, she was given 1 day to alter my dress (Shelly promised, it was a surprise to Jeanette) and she did such a beautiful job. I cried. It is a MOG dress. Also, I did not origianlly have an appointment and it was a Saturday and they were very helpful.

Wedding Accessory Superstore was amazing!! We ordered our invitations from here, and they were prompt and communicated great with us on writing up the invitations in the way that represented us best. We also bought the bridesmaid dresses, the flower girl dress, junior attendent's dress and garter from here. The dresses were absolutely beautiful as well as my garter and turned out more beautiful than expected. They were a little late delivering the dresses so make sure ordering them quickly but quality, customer service, and price were well worth it!

I had the hardest time finding a place to get my wedding invitations. Everything I would find would require me buying them on-line, which i did not want to do. I got my Save The Dates on-line but I wanted to be able to see my wedding invitations in person. I happened to cross the Wedding Accessory Superstore website and saw they did invites, so I decided to stop in and check them out. I AM GLAD I DID!! The store was amazing and so helpful. Kim was there when we first went and she was a tremendous help in picking out our invites. There are so many to choose from but she takes your vision and finds the perfect invite for you. We loved Kim and the ladies there so much we continued our business with them. We got our programs, menu's, my MOB dress there and so much more I can't list them all. Everyone who works there is so helpful and always friendly. I have recommended the Wedding Accessory Superstore to other brides and I will continue to do so!!

We purchased my shoes from the WAS, as well as the MOB dress, and flower girl dress. The staff was very helpful and friendly, and the dresses were beautiful. My shoes were AMAZING, and this was the only vendor that was able to get them in the time frame that I needed them. Literally arrived two days before the wedding!

This place truly is the one stop shop! I am so glad we found The WAS, I can't even imagine how long it would have taken to go to different stores for each of the things we got there. We live about 40 miles away from The WAS and STILL found it worth it to do all of our business through them - we knew they would have what we wanted (or help us order it if not), we knew the people would always be nice, helpful and personable, and we knew that the prices would always be 10-20% less than we would find anywhere else (even online!). Kim, the owner, knew us by name by the time the wedding came and was so helpful in the entire process. Though I bought my dress elsewhere (they don't sell wedding dresses, but they do sell BM, MOB, etc.), I chose to get it altered here because I they had such fair rates. The alterations lady, Mihaela, was AMAZING and changed a matronly lace half jacket into a modern bolero jacket that was exactly what I wanted. She added accessories on my train to match my theme and was just so pleasant to work with. All of my bridesmaids ordered their dresses through The WAS and they were at least $50 cheaper than they would have been through the store I bought my dress from (which was the designer!). I recommend The WAS to all of my newly engaged friends because they were just so great. Now that all is said and done, here is what I got from The WAS: petticoat, mother's dress, grandma's dress, 2 BM and 1 MOH dress, groom and groomsmen tuxes, dad's tux, toasting flutes, programs, thank you notes, moms shoes, custom veil, my jewelry, bridesmaids/MOH jewelry, tiara, hair pins, garter, alterations, rehearsal dinner dress. The selection can't be beat ... nowhere else in the valley could I have found exactly what I wanted from all of these items! Thank you WAS!!!!!

Terrible customer service! They ordered the wrong dress and to cover it up, they cut the tags out so I wouldn't notice. While I was in the store, they lied and said they checked all the sizes and everything I ordered was present. When I got home, not only were the dresses the wrong sizes and not what I ordered, but the tags were cut out of 2 of the dresses. I called the owner Kim twice to talk to her about it, and she never called me back.

Not the best experiece every time i went in there. I was in there a lot but only because it was a convenient 1 stop shop. But without fail, everytime we walked in, we were never greeted, rarely helped unless we hunted someone down and when it came time to order our invitations, we made an appointment to speak with someone (she was apparently THE person to talk to about invitations). My husband and I were sitting there for 20 minutes past out appointment time first of all, then when she Finally came out, she just stood there and asked us what we needed.... she never sat down, introduced herself or shook my hand - I was ready to walk out the door at that moment. Then i reminded her we had an appointment and would like to order our invitations and she still never sat down. We had the list of fonts, colors everything already picked out, but she would not sit down!! we got an emergency phone call and had to leave and i told my mom i did not want to work with her. My mom ended up having a chat with her and I never spoke to her again. She was just very unfriendly, unprofessional and it made me worry whether or not my invitations would get done! it was too sketchy for me...made me uncomfortable

I loved my invitations! I bought my save the dates online at weddingpaperdivas.com but I wanted a more personal experience for my invitations. The variety here is endless and working with Kim was a pleasure. I purchased invitations, programs, menus, and cocktail napkins from the Superstore. I loved them all. I put a lot of work into the wording and details but it was worth it because they all came out beautiful. I spent a lot of money on the details and had all of my outer and inner envelopes professionally labelled and addressed, but it was worth it because it saved me the stress and time!

They have so many books of invites to look through you could spend days just going through them. You get to see the invites and the ones we choose have seveal options and you can mix and match any colors you wanted. We had several colors in our wedding so it was nice to coordinate the invites with all our colors.

My bridesmaid dresses came out good especially for the cost. However, my bridesmaids didn't like the service of this company. They said the staff was unfriendly and unorganized.

The Wedding Superstore is really a one-stop-shop for your wedding. Both of the moms, our officiant and my bridesmaid bought their dresses here and we rented our tuxes as well. Although we recieved the wrong tuxes, they helped fix the problem and we ended up being happy. The ladies are very friendly and I'd suggest them to anyone.

The Wedding Accessory Superstore was one of my best vendors. The staff was so friendly and I really felt respected when I shopped there. I ordered my bridesmaid dresses, my veil and tiara and a bunch of other stuff. I had my gown altered there and it was perfect and the price was really reasonable. I like the fact that they are open 7 days a week. It made it really convenient for me. Kim did my invitations and they were phenominal. She asked me questions that I would have never thought of and the discount was the icing on the cake. They were perfect and only took 10 days to get. I have to say that my only complaint was that they did not have a location in the Mesa area. It would have been alot closer for me, but it was well worth the drive.

Kim was SO helpful when we were working on our invitations! She made thoughtful suggestions, after hearing what we were looking for, and helped us narrow down our choices from a seemingly endless number of books with a variety of different styles & looks (& price ranges!).Once we'd picked an invitation, Kim was there to make great suggestions on wording and helped us as much (or as little) as we'd asked. We also picked out thank you cards & cocktail napkins - her thoughtful, patient approach extended to these decisions, too!When our thank you cards arrived... they weren't quite right, not what we'd ordered... she worked with the (third party) printer and quickly got them reprinted for free. Totally stress free for me!We were so happy with the invitations, that in the following months I visited the store again & again when it was time to buy other wedding accessories as we planned. I ended up finding the perfect veil, bridal shower shoes, and a TON of other smaller items there! (Didn't hurt that it's right off of the 101, really easy to get to.)Kim's entire staff was friendly & helpful. I'll happily shop here again when friends and family get married!

My husband and I ordered the tuxes and our bridesmaid dresses through The Wedding Accessory Superstore. We were given the size chart for the dresses and instructed to order online to save money. When we called the store to confirm that the size chart was correct and advise for what size to order, they were instructed to go one size up just in case. All of the dresses were 2 or more sizes too big on each of the girls, two of them did their alterations there and were over-charged over $100/each, the dresses were not done at the time they had said they would be. I also got my dress altered there and was told by the seamstress who had talked to me several times about getting my dress pressed that she would do it for 65, left my credit card number due to my father picking up my dress and was charged $100. When I called about this issue they said I clearly didn't understand and refunded me a whole $17. I will never recommend this store to anyone.

An option to obtain branded bridesmaid dresses. Service in store and pick up was good - but do not let them do alterations. When I requested alterations for the bridesmaid dress, that's where they failed horribly. The measurements were wrong and too small and the extra fabric has been cut so I had to bring it to another place to alter and bought new fabric to make it work. I'm so glad I only had my hem fixed for my wedding gown. Even the hem was not evenly made but I didn't mind anymore since it wasn't obvious. But to pay $85 for the alterations of each dress... and not do it well is not acceptable. Bustle was also not done correctly, I had to alter it myself. I even told them the length was not right after the bustle was done, but they convinced me it was the only option I had.